Privacy Policy

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Colorado Injury Helpline is not a law firm, nor a lawyer referral service, nor is it a substitute for hiring an attorney or law firm, and it does not provide legal advice. Colorado Injury Helpline may endorse or recommend participating Third-Party Legal Professionals that pay to participate in this advertising. An attorney-client relationship is not formed when chatting on this site or filling out a form. Services are not available in all states or for all legal categories. All persons depicted in a photo or video are actors or models and not clients of any firm.

Colorado Injury Helpline is sponsored by legal professionals. These ‘Sponsors’ pay Colorado Injury Helpline for advertising services. Colorado Injury Helpline makes no claim or warranty of any kind regarding the quality of our Sponsors or their services.

By using Colorado Injury Helpline, you will be asked to provide contact information and information about your accident. Examples of features on our website that require you to provide this information are:

All Colorado Injury Helpline services are free and provided without obligation from the user. By using Colorado Injury Helpline services, you agree to Colorado Injury Helpline sharing the information you have provided for the purpose of being contacted by one of our sponsors.

Colorado Injury Helpline is paid by our sponsors to provide them with your personal information. Users may receive a follow-up telephone call, email, or SMS contact by a sponsor in an effort to assist in your recovery process. Use of Colorado Injury Helpline does not create a client/sponsor relationship.

Colorado Injury Helpline is sponsored by legal professionals. By submitting this request, you agree to Colorado Injury Helpline sharing your contact information for the purposes of being contacted by one of our sponsors. Users may receive a follow-up telephone call, email, or SMS contact by a sponsor to assist in your recovery process. The use of this service does not create a client/sponsor relationship.

The rest of this document outlines our general privacy policies for website use.

Thank you for choosing to be part of our community at Colorado Injury Helpline (“Company”,“we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regard to your personal information, please contact us.

When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our Sites and our services.

This privacy policy applies to all information collected through our website and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the “Services”). Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

We collect personal information that you voluntarily provide to us when registering at the Services expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect can include the following:

Contact Information, Information about your accident.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

We process your information for purposes based on helping with your accident recovery process, legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes, including those described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

Colorado Injury Helpline is paid by our sponsors to provide them with your personal information. Users may receive a follow-up telephone, email, or SMS contact by a sponsor in an effort to assist in your recovery process. Use of Colorado Injury Helpline does not create a client/sponsor relationship.

To send you marketing and promotional communications. Colorado Injury Helpline is paid by our sponsors to provide them with your personal information. Users may receive a follow up telephone, email, or SMS contact by a sponsor in an effort to assist in your accident recovery process. We and/or our third party marketing partners ‘sponsors’ may also use the personal information you send to us for our marketing purposes. To send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies. Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services. Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services. Deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in competitions. Request Feedback. We may use your information to request feedback and to contact you about your use of our Services. To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention). To enforce our terms, conditions, and policies for Business Purposes, Legal Reasons and Contractual. To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond. For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

We may process or share data based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you. Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us. Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.

Colorado Injury Helpline is sponsored by legal professionals. These ‘Sponsors’ pay Colorado Injury Helpline for advertising services. Colorado Injury Helpline makes no claim or warranty of any kind regarding the quality of our Sponsors or their services.

We also share and disclose your information with the following additional third parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.

Advertising, Direct Marketing, and Lead Generation: Google AdSense, Bing Ads and Facebook Audience Network Affiliate Marketing Programs: YouTube video embed, Google Site Search and Hotjar Recruiter widget Data Backup and Security: Google Drive Backup and Amazon Amazon Web Services. Invoice and Billing: Facebook Custom Audience, Google Analytics Remarketing and Google Ads Remarketing Social Media Sharing and Advertising: Instagram advertising, Twitter advertising, Facebook advertising, Facebook social plugins and Twitter social plugins User Account Registration and Authentication: Auth0 User Commenting and Forums: Google Tag Manager and Facebook Comments Web and Website Hosting: GoDaddy.com

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites.

The Services may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at coloradoinjuryhelpline@gmail.com.

You can decide to not use Colorado Injury Helpline or the features that require you to share information. If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are a resident of Colorado, you are granted specific rights regarding access to your personal information.

Colorado Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are Colorado residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a Colorado resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in Colorado, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided on our website, and include the email address associated with your account and a statement that you reside in Colorado. We will make sure the data is not publicly displayed on the Services, but please be aware.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.